The Payroll Billing Assistant is responsible for processing all weekly visit notes, correcting incorrect entries, reporting and resolving auth/denial issues at the location level. Assists Payroll Manager in controlling the AR. Conducts monthly billing according to developed processes in a timely manner. Receives the weekly payroll and distributes appropriately assuring that all employees sign for their paycheck or that mailers have a signed release in the personnel file.
Reports directly to the Branch Manager and/or Administrator and secondarily to the Payroll Manager who oversees the entire Provider Number.
Qualifications: (Preferred unless required by law)
- High School graduate (or equivalent).
- 1 year recent experience in bookkeeping (preferably) in a home care agency or other healthcare field.
- Moderate competency with computers and keyboarding.
- Ability to multi-task with minimal stress
- Propensity for working with and helping people
- Data entry of all weekly visit notes and mileage submissions
- Works in collaboration with scheduling department to assure correct auth vs visits done
- Prepares and submits payroll and billing
- Actively prepares for and participates in monthly meetings (via conference call) with Payroll Manager to review new processes, address problem areas and develop creative approaches to improve profit margins and AR management.
- Manages the location AR in collaboration with individual Payroll Manager.
- Assures prompt resolution of AR >90 days in collaboration with Administrators and/or Branch Managers.
- Responsible for all collection activities including those of problem accounts.
- Responsible for the timely completion of all governmental billing forms. Manages and assures all denial documentation is collected and sent timely.
- Communicates with Administrator and/or Branch Manager on clinical/fiscal problem areas (i.e. no auth for services rendered).
- Follows the procedure for taking deposits and receiving weekly private pay payments. Responsible for stopping service in prescribed, acceptable manner when no payments are received for 3 consecutive weeks. To continue service requires a written action plan approved by the Administrator.
- Informs Payroll Manager when written notification of client/family regarding potential cessation of service is needed.
- Maintains good relationships with case managers, contracts and accounts.
- Assists Administrator and/or Branch Manager in maintaining high profit margins.
- Assures that office is operated in the most cost effective manner.
- Demonstrates a concerned, helpful and professional persona with all office location personnel and field staff.
- Participates in the location’s Performance Improvement Committee program as assigned
- Is able to lift, turn and transfer patients weighting up to 200 pounds.
- Is able to carry bundles up stairs weighing up to 10 pounds.
- Must be able to stoop and bend.
- Must be able to travel to prospective patient’s place of residence.
- Must be able to hear and speak in a manner understood by most persons.